Email Safety
Since the safety update came out from the presidents on Friday, a number of employees have reported concerns
about emails they are receiving. Specifically:

  • Emails that state “A union representative is trying to set up an appointment with you. Please click on this email to acknowledge.”
  • Emails that contain “This is from your boss” or “Talked about having a meeting, so click the link below.”
  • Emails that seem “off” in the subject matter or way they are written and contain the STOP, THINK, READ cautionary line at the beginning.

To help you spot fraudulent email, prevent people from obtaining your personal information, and stop cyber attacks, please do not click on emails in which:

  • The sender uses a suspicious or unknown email address.
  • The language used is not common in our Dignity Health culture.
  • The message requests personal or financial information.
  • The message is confusing or threatening.
  • An internal warning banner appears at the top of the message.

Should you receive such an email, please do not click on any of its links. Instead, click the “Report Phishing” symbol at the top of your Outlook toolbar. Doing this will forward the email to IT for proper investigation. Phishing (pronounced fish-ing) is a technique used to “bait” users to obtain sensitive information such as usernames, passwords, account numbers, etc. Click the “Report Phishing” button whenever you suspect an email is fraudulent and the email will be reported. Please note: If you use Outlook Web Access (OWA), you may not have a “Report Phishing” option available. If you don’t have that option, please forward the email to suspicious@DignityHealth.org.

Phone Safety
If you want to stop unwanted calls to your phone, visit www.donotcall.gov. If unwanted phone calls and/or calls from individuals trying to obtain personal information persist, please follow these tips from the Federal Trade Commission:

  • File a complaint with the National Do Not Call Registry. If you get a sales call after your number has been on the list for 31 days, complain to www.donotcall.gov, or call 1-888-382-1222; it’s toll-free.
  • If you answer a telemarketing call, don’t give out your personal or financial information. Treat your personal and financial information like cash. Don’t divulge information about whether you own your home, what you have in your home, alternate phone numbers, your birth date, social security number, or credit card or bank account information.
  • Hang up on any robocalls. If you answer a robocall, don’t respond to any automated instructions. In particular, don’t press any numbers, even if the recording says it is to get more information. Doing so may be taken as “consent” to use and sell your phone number to another company.
  • File a complaint with the FTC online or by calling 1-877-382-4357 or TTY 1-866-653-4261.
Linda Hunt
President and CEO
Dignity Health
Arizona Service Area
Mark Slyter
President and CEO
Chandler Regional Medical Center
Mercy Gilbert Medical Center
Patty White
President and CEO
St. Joseph’s Hospital and Medical Center
St. Joseph’s Westgate Medical Center